FAQ

Quickly find answers to all your questions about our services, orders, deliveries and payments.

50+
Questions Answered
24h
Customer Support
99%
Customer Satisfaction
5min
Average Response

Orders & Process

Our process is simple and secure:

  1. Search: Browse our product library
  2. Selection: Click on the desired product
  3. Details: Check all information on the product page
  4. Order: Click "Order via WhatsApp"
  5. Finalization: Chat with our customer service to finalize
  6. Delivery: Receive your order at your door

We are flexible! Here are our recommendations:

Small Orders

500,000 XOF+

Medium Orders

1-5M XOF

Large Orders

5M+ XOF

Preferential Rates

Upon quote

All our products are available!

We maintain regular stocks or source quickly according to your needs.

  • Products in stock: fast delivery
  • Made-to-order products: variable delivery times
  • Contact us for large quantities

Absolutely! We offer:

  • Brand customization: Logo, customized packaging
  • Technical specifications: Modifications according to your needs
  • Custom quantities: From small batch to full container
Advice: Contact us to discuss your customized project

Payments & Pricing

International Cards
  • Visa
  • Mastercard
  • PayPal
Mobile Money
  • MoMo
  • MTN Money
  • Orange Money
Transfers
  • Bank transfers
  • International transfers
Cryptocurrencies
  • Bitcoin
  • Binance Pay

Product price Included
Service fees (15-20%) Included
International transport Included
Goods insurance Included
Customs clearance Included
Final delivery Included
Transparent pricing: No hidden fees! You receive a detailed quote before payment.

SSL 256-bit
PCI DSS
3D Secure
Monitoring

Delivery & Logistics

Destination Express Delivery Standard Delivery
Afrique de l'Ouest 5-7 days 10-15 days
Central Africa 7-10 days 12-18 days
Afrique de l'Est 10-14 days 15-25 days
Europe 3-5 days 7-12 days
* Indicative delivery times from order confirmation

Preparation
Order being processed
Shipping
On route to destination
Customs clearance
Processing formalities
Delivery
Delivery to your door

Quality & Support

Inspection
Tests
Certification

Each product goes through 3 quality control steps before shipping

WhatsApp 24/7
Immediate response
Phone Support
8am-8pm every day
Email
Response within 2 hours

Do you have other questions?

Our team is available 24/7 to assist you

Instant WhatsApp Send an Email
Average response time: less than 5 minutes