SelosConnect Privacy Policy

Last updated: September 13, 2025

1. Introduction

At SelosConnect, your trust is our priority. This policy explains how we process your information as part of our import services from Nigeria, China, Vietnam, Turkey and Dubai.

2. Information Collected

During your orders via WhatsApp:

• First and last name
• WhatsApp phone number
• Complete delivery address
• Details of ordered products
• Delivery preferences

3. How We Collect Your Information

• Directly via WhatsApp during your orders
• During exchanges to finalize your purchases

4. Use of Your Information

Your data is used exclusively for:

• Processing and managing your import orders
• Contacting you regarding your order
• Organizing international logistics
• Completing necessary customs procedures
• Informing you about your package status

5. Protection and Security

We protect your information through:

• Secure communications via WhatsApp
• Restricted access to your data
• Automatic deletion after 12 months of inactivity

6. Information Sharing

We only share with:

• Logistics providers (delivery information only)
• Payment services (when you pay)
• Customs authorities (required documents)

7. Data Retention

Your information is kept:

• During the processing of your order
• 12 months after your last order (customer service)
• In accordance with legal import obligations

8. Your Rights

You can at any time:

• Request access to your information
• Correct inaccurate data
• Request deletion of your data
• Object to the processing of your data

9. Modifications

We will update this policy if our practices change. Modifications will be published on this page.