SelosConnect Privacy Policy

Last updated: September 13, 2025

1. Introduction

At SelosConnect, your trust is our priority. This policy explains how we handle your information as part of our import services from Nigeria, China, Vietnam, Turkey and Dubai.

2. Information collected

When you order via WhatsApp:

• First and last name
• WhatsApp phone number
• Complete delivery address
• Ordered product details
• Delivery preferences

3. How we collect your information

• Directly via WhatsApp during your orders
• During exchanges to finalize your purchases

4. Use of your information

Your data is used exclusively for:

• Process and manage your import orders
• Contact you regarding your order
• Organize international logistics
• Carry out necessary customs procedures
• Inform you about the status of your package

5. Protection and security

We protect your information through:

• Secure communications via WhatsApp
• Restricted access to your data
• Automatic deletion after 12 months of inactivity

6. Information sharing

We only share with:

• Logistics providers (delivery information only)
• Payment services (when you pay)
• Customs authorities (required documents)

7. Data retention

Your information is retained:

• During the processing of your order
• 12 months after your last order (customer service)
• In accordance with legal import obligations

8. Your rights

You can at any time:

• Request access to your information
• Correct inaccurate data
• Request the deletion of your data
• Object to the processing of your data

9. Modifications

We will update this policy if our practices evolve. Modifications will be published on this page.